ABSTRACT

Tom Peters catapulted to international fame when he coauthored, along with Robert Waterman, In Search of Excellence: Lessons from America’s Best-Run Companies (Peters and Waterman, 1982), which is the best-selling management book of all time. It is difcult to overestimate the impact this book has had. At the time when Western economies were on the rocks and Japanese companies appeared to be sweeping all before them, In Search of Excellence seemed to offer a way, perhaps the only way, for Western companies to regain their competitiveness.