ABSTRACT
Leadership, as defined by the competencies discussed in the first chapter, is all about managing the relationships, the interactions, and the interdependences that characterize the system of profound knowledge. Although first described by W. Edwards Deming and later defined in his book The New Economics for Industry, Government, Education (1994), the chapters of this book seek to clarify and promote his ideas as an advantageous strategy for leading and managing in today’s environment.
