ABSTRACT
Contents 7.1 Introduction .............................................................................................108 7.2 Small Software Shops in the Global Production of Software .................... 110
7.2.1 Small Software Shops ................................................................... 110 7.2.2 VSSCs in the Global Software Marketplace .................................. 111
7.3 Research Method .....................................................................................112 7.4 Findings from the Study........................................................................... 114
7.4.1 At the End of the Line .................................................................. 117 7.4.2 Small Shop, Many Projects ........................................................... 119 7.4.3 Distributed Projects ...................................................................... 119 7.4.4 No Formal Project Management Training .................................... 119 7.4.5 Communication Distortion and Delays ........................................120 7.4.6 Sharing Project Management Responsibilities ...............................121 7.4.7 Local PM Tools and Practices .......................................................122
