ABSTRACT
There is a great need for a change in mindset for reengineering or process reengineering efforts to be effective. In particular, this is true for senior leaders. When expecting an organization to make fundamental change, how leaders approach the situation is critical. Everyone will watch how those guiding the reengineering efforts behave and work together-or do not! Senior leaders need to let go of control and trust the team to meet the agreed upon organizational and process objectives. When dealing with change, leaders need to understand and appreciate their own and their colleagues’ strengths and vulnerabilities.
