Fifteen Takeaways about Soft Target Hardening

There are fifteen main takeaways that I hope you will revisit often and share in your facilities.

1. We all have a psychological blind eye to soft targeting. We cannot help it: our cultural instinct is that civilians are noncombatants and should be protected, not targeted. We do not want to think bad actors would hit our soft spot and engage where we are most vulnerable, but they will. Modern terrorism has no moral restraints.