ABSTRACT

Public evaluations of the police are a well-established and studied field, mainly in the United States (e.g., Frank, Smith, and Novak 2005; Gallagher et al. 2001; Wells 2007). As crime victims are the main reporters of criminal activity and those who assist in the identification and apprehension of criminals (Hickman and Simpson 2003; Hindelang and Gottfredson 1976; Maguire 1982; Shapland 1984), understanding their evaluations of the police is of great importance. Victims’ attitudes have been examined using victimization surveys and public attitude surveys, revealing that victims evaluate the police more negatively than nonvictims. Moreover, their satisfaction with the police has been declining since the year 2000 (Brown and Benedict 2002; Frank et al. 2005; Maxson, Hennigan, and Sloane 2003; O’Connor 2008; Van Dijk 2011).