ABSTRACT

Human relations management theory encompasses a rich and diverse tradition of models, techniques, research findings, and ideas that often trace their roots back to the Hawthorne Experiments conducted during the late 1920s. Researchers implementing experiments at the Hawthorne plant of Western Electric (in Cicero, IL) placed two groups of employees doing the same work into separate rooms. One group was treated as the control, and the second was exposed to various experimental stimuli such as increased lighting, decreased lighting, rest pauses, and so on.