ABSTRACT
An information system (IS) can be defined as a set of interrelated components, such as hardware, software, policies, communications, users, and data, that collects, manipulates, stores, and disseminates data and information that support the business activities of the users. As the public continues to place pressure on government to provide services cheaper, better, and faster, public managers have sought ways to streamline their operations to achieve those objectives and improve services. Information systems are the support mechanism to enhance and improve an organization's ability to carry out its primary mission and achieve its organizational goals.
