ABSTRACT
Most research organizations have occasions to produce major, formal documents that will require written input from multiple staff members. A structured writing process is the most efficient way to produce such documents. The Conceptual Design Report (CDR) establishes a preliminary baseline description of technical sub-systems and begins the process of bringing the requirements of technical sub-systems under configuration control. Writing a CDR is a substantial effort; continual motivation of one’s staff is generally necessary. The manager’s role as a mediator is to reduce tensions, facilitate communication, identify mutual interests, and clarify decision criteria. The manager’s preferred role is to remain a mediator by making clear to parties that s/he prefers to facilitate their agreement, thereby increasing the commitment of parties to come to a resolution between themselves. If the employees have come to their manager to work out difference, the manager should repay their trust by working with them to rebuild strained relationships.
