ABSTRACT
Systematic evaluation is increasingly sought to guide operations, to assure legislators and planners that they are proceeding on sound lines, and to make services responsive to their publics. An evaluation of organizational effectiveness is the judgment of certain individuals or groups. These evaluations may include persons internal to the organization as well as from the organization's environment. The systems perspective emphasizes the relationship of the organization to its environment and the ability of the organization to acquire and to maintain adequate resources that enable it to function. In educational organizations like Extension in which outputs are difficult to quantify, effectiveness is often represented by their institutional image. Program operations are what some have referred to as program activities or efforts. Evaluations of operations focus on "the quantity and quality of activity that takes place". Funding for Extension is based upon a climate of political legitimacy and organizational effectiveness.
