ABSTRACT
The influential theorists of digital communication and technology like Manual Castells and Thomas L. Friedman have argued that computers, servers and distributed application architecture have opened up a new opportunity for flexible work environments to contribute to mobility and prosperity. It is not only the academicians; the Indian government has also contributed to this story of change and wealth generation. The technology has been associated with the phrase shining India. The government officials and think tanks remind us that the country’s growth would be based on the extensive use of information technology applications. Does the Indian situation live up to these theories and prophecies on the country’s development? Does the Indian experience suggest that the low-income workers in the software and hardware industries relatively enjoy better industrial relations compared to their cohorts in the traditional industries?
