chapter  10
12 Pages

Applying Lean to HR

ByCheryl M. Jekiel

This chapter looks at ways to improve each Human Resources (HR) process as a foundation for success in creating a new vision for HR. It provides a descriptive summary of the mechanics of applying lean to HR, it does review systemic Lean HR management continuous improvement and offers a few tips HR groups should keep in mind as they embark on this journey. Most organizations find that practicing lean principles and methods in the HR department is both necessary and helpful before other departments can begin improvement efforts. HR refines its processes against customer needs to ensure each part of an HR process adds value. Eventually, all key HR processes need to move beyond maintenance mode and toward demonstrable measurable improvement on some periodic basis. Lean HR managers and executives need to model the behaviors for the benefit of their own teams and other teams within the organization on similar paths.