ABSTRACT
Digital transformation is a sweeping term used to describe the digitization and the digitalization of processes in such a way that behavior changes in a transformative way. This chapter looks at the significant technologies responsible for behavior changes and are consequently becoming disruptive technologies. Technology makes the business environment and the business more efficient and productive. Many technologies affect businesses and will affect operations shortly. The first significant device to influence the way business worked was the PC or personal computer. There are, of course, many technologies and devices that will change the nature of business operations and indeed change the business model radically, and there are more in development every day. Executives must be able to track and identify meaningful changes, understand how changes will affect their organization and their customers, make rapid decisions, and implement a response to the change as quickly as possible.
