ABSTRACT
In this chapter, I will present a protocol that can be used by a coach with a coachee before that have met for the single session. This protocol can be used as a template for a discussion over the telephone – which I refer to as the ‘pre-session telephone conversation’ – or it can be sent to the coachee in the form of a questionnaire which the person can download, complete and return to the coach (see Table 17.1, Chapter 17). My preference is to use it as a template for a telephone conversation since this is interactive while the questionnaire is not. In the telephone conversation, I can modify the protocol based on the coachee’s previous responses which cannot be done with a questionnaire. So, in this chapter, I will focus on preparing for the session by having a structured protocol-led conversation with the coachee.
