ABSTRACT

This chapter presents a model which provides the roadmap for a trust revolution in a school. For trust to flourish in a school, four catalyst concepts, namely:

The Zone of Uncomfortable Discussion (ZOUD)

Transactional Analysis

Growth Mindset

The Feedback Model

enable four key preconditions, namely:

The ability to speak openly

The ability to be adult

The ability to see failure as an opportunity to learn

The ability to give and receive robust, curious feedback

Once a trust-based culture is established the outcomes are:

Collaboration

Staff upskilling one another

Improved teaching and learning

Wellbeing

This chapter emphasises that building trust is not a quick fix but will enable you to stop searching and implementing stop-gap fads.