ABSTRACT
Project request management is the concept of controlling how new projects and ideas for applications are brought forward for potential implementation. One of the initial decisions that needs to be made in the request management process is who has the authority to submit a change to begin with. Paper-based requests, while seemingly antiquated, provide the easiest and most accessible method of proposing new project ideas. Committee-based requests involve the designation of a team or group that would evaluate requests prior to submission to the organization’s official request management team. Just like anything else, a successful request management process starts with an end-to-end plan. Once the request is received by the representative(s) of the governance committee, it should be shared with the project and portfolio office, who can assign a system or business analyst to the request to gather additional detail.
