ABSTRACT

For many organizations, the way in which projects are managed is a fundamental factor in how well they can prosper in today’s marketplace. Unfortunately, the current solutions available to companies for managing projects are proving to be increasingly ineffective in a complex world that is becoming more and more dynamic and unpredictable.

Organization’s pay for this complexity in delayed time-to-market, slow response to customer needs, and decreased productivity. While tweaking the current project management paradigm may provide some minimal gains, to have a real impact requires a fundamental change in mindset.

New business models like Uber and AirBnB show us that the most efficient operations in today’s business environment behave like complex adaptive systems (CAS) where self-managing participants, following a set of simple rules, organize themselves to solve incredibly complex problems. Instead of trying to function like a "well-oiled machine" where things "work like clockwork", companies like Uber function more like an organism that is alive and constantly changing. They fully embrace the characteristics of a CAS.

Viewing an organization as a complex adaptive system drives a radically new philosophy of project management that is much better suited to the needs of the 21st-century organization and can provide the quantum leap improvement in project production that we are looking for.

This book exposes the assumptions underlying the accepted paradigm of project management, describes the common practices that are based on those assumptions, analyzes why these practices are unhelpful and even harmful, and proposes an alternative, sometimes seemingly counter intuitive approach to project management based on CAS thinking.

By the end of the book, the reader will have a completely new perspective on the way projects can be managed in their organization, and how they can quickly start reaping the benefits provided by a CAS-driven management methodology and supporting toolset that is more in tune with today’s business demands - and that turns complexity into a competitive advantage.

chapter |12 pages

Introduction

part I|2 pages

Understanding Complexity

chapter 1|12 pages

The Current Paradigm

chapter 2|22 pages

The Paradigm Shifts

chapter 3|26 pages

Complex Adaptive Systems (CAS) Theory

chapter 5|6 pages

The DNA of Projects

How Do We Create a Work Environment that Can Effectively Absorb Complexity?

part II|2 pages

Project Management as a Complex Adaptive System

chapter 6|10 pages

Design

How Do We Create a Project Environment that Can Effectively Absorb Complexity?

chapter 7|16 pages

Estimates

How Do You Accommodate Unpredictability, Variability, and Uncertainty in Task Estimates?

chapter 8|16 pages

Scheduling

How Do You Eliminate the Need for Constant Scheduling and Rescheduling of Tasks when Task Dates are Meaningless?

chapter 9|20 pages

Execution

How Can You Ensure that Projects are Completed as Quickly as Possible in a Complex Multi-project Environment with Shared Resources?

chapter 10|12 pages

Resources

How Do You Schedule Resources in a Complex Environment that is Constantly Changing, and where Resource Requirements are Impossible to Effectively Determine Ahead of Time?

chapter 11|26 pages

Monitoring

How Do You Determine the Status of a Project when Task Dates are no Longer Important?

chapter 12|16 pages

Optimization

How Do You Optimize a Complex Environment?

chapter 13|4 pages

Implementation

chapter 14|8 pages

Benefits

chapter |2 pages

Conclusion