chapter  3
8 Pages

Move-in Day and Collecting Information

ByTim R. Johnston

This chapter outlines ways to create a smooth move-in process for new LGBT residents, including how to collect information on residents’ sexual orientation and gender identity, how staff can respectfully ask someone about their sexual orientation and gender identity, when it is appropriate to ask these questions, when they should not be asked, and responses to common pushback or concerns from both staff and residents.