ABSTRACT
Changing a label is not necessarily a waste of time. It can encourage people to think differently and more clearly. Labels are based in belief or thought systems such as life views, conceptual frameworks and ideologies. If tackling wicked problems requires teams with many voices represented, then there is a high probability that conflict will arise along fault lines of difference between team members. A transcoherent approach to team interaction places the emphasis on the relationships between group members and not just a person’s individual expertise. New labels can be helpful when trying to deal with new types of problem. Wicked problems require a response that includes all the relevant voices. A multidimensional T-shaped expert will recognize that humans are themselves multidimensional, having different ways of understanding their world and relating to others in a rich, complex manner.
