ABSTRACT

This chapter suggests that a new pragmatic view of knowledge elicitation, and addresses some of the implications of this view, provides the separation of knowledge elicitation from the knowledge engineering design process. For the process of knowledge elicitation to begin it is suggested that basic learning activities are essential for the knowledge elicitor. Once the elicitor has established the basic elements of knowledge and their relationships it becomes possible to clarify the differing contexts. The roles of the expert and the elicitor reveal the need for humility in the face of complexity. New ways of creating expert systems have been developed. Indeed in many of the important developments in the field of expert systems in industry, business, finance and medicine, the subject expert has been an integral member of the team and was often familiar with the problems of machine representation and implementation.