Introduction

In this chapter, the author begins with a journey that has changed his perspective on the world. That certification initiated a process that resulted in the writing and publishing of three books related to this journey. In the first book, Achieving Human Resource (HR) Excellence through Six Sigma, the author responded to the challenge that HR professionals are facing every day when they walk through the front door of their work environment. In the second book, A Field Guide to Achieving HR Excellence through Six Sigma, the author presented a roadmap demonstrating how the HR professional could use the various tools to implement the change management initiatives within the human resource profession, from identifying the stakeholders to mapping out the various processes. In the third book, The Excellent Education System: Using Six Sigma to Transform Schools, the author took the same format as used in Achieving HR Excellence, and applied the process to primarily the K–12 classroom and schools.