ABSTRACT

The governing body of an institution will usually want or be required to use or agree a monitoring framework to assess institutional performance and risk. In some countries, the board must not only assess institutional performance and risk but must do so in a way that means it can subsequently demonstrate to a third party how it met the responsibility. The executive board will similarly want information about the performance of the institution primarily in their case to manage, control and improve operations or to inform plans or resource allocations. Key performance indicators (KPI) and Kris are sides of the same coin and are often implicitly linked and complementary. Risk and performance metrics after all relate to the same strategic objectives. KPIs are likely to have a close relationship to the high-level strategic risks. KPIs express whether and to what degree the institution is meeting or progressing towards its strategic goals.