ABSTRACT

A recent survey among United States (US) and European multinational companies (MNC) revealed that in the Far Eastern subsidiaries of the US companies 55 per cent of senior managers, 19 per cent of middle managers, and 2 per cent of the lower-level managers were Americans, compared to 85, 25, and 5 per cent, respectively, of European companies employing Europeans. Critical incidents are job behaviours which are crucial for performing a given job effectively and efficiently. Such incidents are usually collected from job incumbents, since presumably they know the job requirements best. Past research on selection criteria reveals an interesting discrepancy between what personnel managers considered to be important characteristics of overseas candidates and what scholars in the field thought was essential. A definition of such dimensions would allow companies to define training objectives and choose suitable training methods to attain these objectives.