ABSTRACT

Disagreements and conflicts are natural, not abnormal, and various styles for dealing with divergences exist. Although the standard tools of negotiation and decision making are useful, alternative techniques (such as mediation and arbitration) are sometimes needed. Litigation might emerge as a last resort. In addition, processes of indigenous conflict resolution (that embrace local traditions) potentially have a role, especially within small-scale, rural, and/or ethnically distinct communities. By understanding these options, a wider range of tools becomes available to facilitate self-determinism as local peoples seek greater control over the decision-making process. Specific learning objectives include:

1 Perceiving conflict as normal. 2 Conceptualizing different stages of conflict. 3 Acknowledging different styles for dealing with conflict and disagreement. 4 Understanding methods of conflict resolution such as mitigation, arbit-

ration, and litigation. 5 Envisioning indigenous conflict resolution and its role in negotiation and

decision making.