ABSTRACT

This chapter deals with the following topics.

An overview of management systems. The sources of management systems, the topics covered by management systems and the certification of management systems.

The ISO management system standards on which all ISO management systems have to be based, and how these standards are implemented in ISO 9001 and ISO 14001.

ISO 9000 and ISO 9004.

Management Oversight and Risk Tree (MORT).

Integrated management systems. The various attempts at integrated management systems are described in this section.

Implementing management systems.