ABSTRACT
Management, as a process, enjoys wide application. In organisational settings, it is employed at literally all levels, and in various functional units. This chapter seeks to a survey of the following elements of the management process: the management functions, managerial decision-making, human resource management, and labour-management relations. Certain tasks need to be performed if the management effort is to yield any desirable outcomes; these tasks may be conveniently grouped in two categories as follows: classical management functions, and Mintzberg’s managerial roles. The presence of organised labour in an organisational setting creates two institutions within one organisation between which employees have to divide their allegiance. The term “human resource management,” or “staffing,” may be defined to refer to an organisational function or process whose purpose is to provide and retain competent human resources a business entity needs to be able to bolster its operations.
