ABSTRACT
Manual controls on transaction processing are usual suspects when it comes to automation. Where possible, approvals are routed within the financial application to approvers with the right level of approval authority. In addition to audit committees, Sarbanes–Oxley Act (SOX) also requires companies to establish procedures for employees to file internal whistleblower complaints, as well as procedures to protect the confidentiality of employees who file such concerns. Thus, another approach aimed at automating compliance lay in deploying a web-based tool that lets employees submit concerns and route these through the appropriate chain of command. During the testing of the Software as a Service (SaaS) customization, users may yet realize that although the formula baked into the computation of an estimate amount does not include sales tax, the comparison in the difference field takes the difference between the computed amount with an actual amount that includes sales tax.
