ABSTRACT

This chapter discusses two of the four “new” skills that need to be broadly used by the entire management team. They are the ability to create learning, teaching and experimenting culture. The second skill is the ability to model the correct behaviors. Without these two skills, it is not practical to have even a Management 2.0 system. If practitioners strive to be Management 3.0, practitioners will need to be not just competent but very accomplished at these two skills. When management focuses on creating learning, teaching and experimenting culture, they are providing the fuel to engagement as they support the intellectual enlargement of the entire workforce. All businesses spend some time on teaching and learning, mostly focused at the line operator. Scarce few have a training program for management. The theory of knowledge helps to understand that management in any form is prediction.