ABSTRACT
This chapter discusses some final thoughts on practitioners' journey into employee engagement. It describes some serious obstacles practitioners will encounter with the senior management and maybe a way to address the worst of them. The concept of employee engagement is probably not exactly what Toyota meant when they described their respect for people concept. That is the essence of achieving engagement. When the management team “creates an environment where everyone can perform”, they will. They want to, and when they create that environment, the people predictably respond, and the result is a happier, healthier and more productive workplace. The performance that is necessary is to “create the environment” where practitioners' people are “all in”. They are operating with “vigor, dedication and absorption”. That is a fully engaged workforce, and it is maybe the most powerful weapon practitioners can supply to practitioners' business in the battle to compete and survive.
