ABSTRACT
This chapter examines some of the requirements, processes and outcomes of conflict analysis and dialogue that underpin subsequent reconciliation. Reconciliation involves re-establishing harmony and co-operation between antagonists who have inflicted harm in either a one-sided or reciprocal manner. Joseph Montville emphasises the importance of reconciliation in conflict resolution, and affirms the necessity of understanding the history of the conflict in order to move forward. Reconciliation is related to a domain of potential change identified by Herbert Kelman as ‘corrective emotional experiences’, a concept drawn from the group therapy literature, which refers to the simultaneous occurrence and examination of intense feelings. One unique and powerful element of the Interactive Conflict Resolution (ICR) approach to reconciliation is that the method is based in social-psychological principles. Herbert Kelman, one of the pioneers of ICR, has, on a number of occasions, articulated the social-psychological basis of his workshop method of interactive problem solving, which involves both analysis and reconciliation.
