ABSTRACT
The hierarchical structure of the Goal Tree consists of a single Goal and several entities referred to as Critical Success Factors (CSFs). The pieces of the Goal Tree are entities referred to as Necessary Conditions (NCs), which must be completed to realize each of the CSFs. The Goal, which is defined by the owners of the organization, sits at the top of the Goal Tree, with three to five Critical Success Factors directly beneath it. The CSFs are those critical entities that must be in place if the Goal is to be achieved. A Goal Tree could very quickly and easily be constructed by a single person, but if the system it represents is larger than the span of control of the individual person, then using a group setting is always better. The CEO knew that the board of directors wanted maximum profitability in the future, so he added the future reference to the Goal box.
