ABSTRACT

The term "intellectual capital" has existed for a long time, as can be seen from the literature review below. Intellectual capital (IC) can be defined as all non-monetary and non-physical resources that contribute to an organisation's value creation and that are to some extent influenceable by the organisation. IC resources, on the other hand, have different characteristics. They are non-additive in nature – just because one uses them, one does not necessarily have less left to use and just because one invests in them, one does not necessarily have more to use. In addition, there was greater insight into the role of IC within differing strategic logics, that is value chains, value shops and value networks and therefore greater insight into the complexity that follows from the interactions of the different components of IC as well as with other resources.