ABSTRACT

The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning. These components form the basis of the Peak Performance Model. The tools presented in this book, along with the case studies, demonstrate how the model is applied and integrated into company practices. Companies and organizations want to improve their performance, but many have not integrated the right tools and processes. Through the application of the Peak Performance Model, every company can achieve and sustain Peak Performance.

chapter chapter one|14 pages

Defining peak performance and why it matters

chapter chapter two|26 pages

Principles of lean to optimize business outcomes

chapter chapter three|24 pages

Principles of human performance and performance modes

chapter chapter four|44 pages

Human error defenses

chapter chapter five|20 pages

Operations excellence

chapter chapter six|18 pages

Culture

The bedrock for sustainable organizational performance

chapter chapter seven|12 pages

The peak performance model

chapter chapter eight|8 pages

Practitioner’s guide case study

Spud’s Chemical Company, LLC