ABSTRACT

Sir Run Run Shaw Hospital (SRRSH) is the first to make joint commission international (JCI) known to people in China. It gets the gist of the JCI accreditation standards and earnestly practices with JCI mentality. The tracing methodology used during JCI survey features detailed and professional examination on every inch of quality and safety on clinical care, nursing, medical technologies, and general support. The highlight of SRRSH lies in the visualization of closed-loop system, where the status of every step is presented in the process map, and any missing step triggers alert to ensure patient safety. “In terms of patient safety, SRRSH accepts only ‘standard compliance’ and leaves no room for ‘not bad’,” said Dr. Cai Xiujun, president of the hospital. Starting from January 2015, SRRSH has reported fall cases to National Database of Nursing Quality Indicator every month to hold ourselves against international standards and expectations.