ABSTRACT
In this chapter, we aim to identify some of the roles human factors research and practice can play in improving human-automation interaction with cybersecurity solutions, with a particular focus on how human-automation interaction can facilitate or hinder security as part of a complex sociotechnical system. We present established principles and theories of human-automation interaction effectiveness and show their application to cybersecurity. Finally, we bring these ideas together to illustrate our approach to the investigation of human performance in computer network defense.
