ABSTRACT

This chapter argues that planning for implementation – planning the management of the change process – is an essential component of the strategic plan. The outcome of the research enabled the researchers to suggest a series of guidelines for the effective implementation of Information Systems. The Information Systems being studies were Integrates Project Support Environments being introduced into commercial Information Systems development departments. The study found that failure to clarify objectives and failure to share in the validity of the objectives reduced the motivation of stakeholders to work with the system. The research corroborated the notion that commitment is relates to leadership and championship and failure to provide the can reduce commitment to the new system. Organisational culture is concerns the style of management, the relationships within the organisation and the extent to which the organisation has an ‘enterprise’ culture.