ABSTRACT
The most successful courses in the Human Factors field are those designed and run with line crew input and participation. Crew Resource Management (CRM) has been the most significant development in aircrew training during the 1980s. This chapter looks at the practicalities of introducing a CRM program by first considering some of the theory behind CRM training CRM training focuses on personal and social skills. CRM assumes technical ability and focuses on social skills that may interfere with the optimal use of technical skills. CRM precepts must be used to arrive at an acceptable solution. Large differences in cultural background and native language require skill and diplomacy in the design, development and implementation of the course. Depending on the resources on hand, the number of personnel available to work on the project and any other pertinent considerations, a target date should be arrived at for implementation.
