ABSTRACT
This chapter presents some of the approaches which were employed with Drew, Kes, and The Bunters of this three people. It discusses the main ingredients of the project. The chapter considers its applicability to local authorities. It presents a project on a council estate marked by a high number of referrals to the Social Services Department. The main strength rests in the project's relationship with the local community, in other words its degree of local involvement and local responsibility. The main ingredients are simply time, mixing, simple ploy of diversion, and flexibility. Seven Family Advice Centres have been studied in minute detail by Leissner, Herdman and Davies. On the other hand, those centres which were detached from the main offices were successful in making services more accessible, in improving the image of social workers, and in stimulating some collective action in the neighbourhood.
