ABSTRACT

In this chapter, the author highlights some of the risks that may arise when the group relations training model is adapted for use as an instrument of organizational change. She discusses the use, and abuse, of applications of group relations training through a series of group relations conferences, focused on diversity and authority, in an academic institution. As the first diversity and authority conference to be held in the institution and in the geographical area in many years, the 1992 conference generated much interest and enthusiasm. The title of the conference was "Diversity and Authority in Organizational Life". The primary task was to provide opportunities to study the exercise of authority in the context of interpersonal, intergroup, and institutional relations within a diverse temporary institution. Subsequent conferences, in March and July of both 1993 and 1994, provided continuing opportunities to use the conferences as a social defence, an indication that the more permanent institution was not ready to proceed with addressing internal issues.