ABSTRACT

In this chapter, the author explains the value of the organisational talent and its efficiency in the specific organisational design created to develop the requisite competencies. The research indicates that the improvement of organisational dynamics, along with the development of leadership capacity, contributes to building a culture of innovation and new business development. The practitioner's language was perceived as over-psychological, inducing a resentment of clients towards the development of a "culture within a culture", which often resulted in creating divisions with the rest of the organisation. Holding the boundary of group relations conference design as director includes working with a paradox of "within and outside", as members work across the boundary of the temporary institution when they start relating with outside organisations. This is also reflected in the various consultancy services, including process consultancy in group dsynamics; product consultancy; technological consultancy; product conceptualisation; and communications.