ABSTRACT

This chapter deals with the theoretical approach, beginning with the concept of neutrality. It presents an example of how systemic thinking is applied in a consulting situation. It follows that preserving neutrality in consultancy work means avoiding adhering to one version of "reality"—but, instead, being a catalyst that allows the coming forth and explicit meeting of different versions. The successful consultation is often a case of uncovering perceptions and systems of beliefs that guide individual acts—that is, the possibility of "matching" concepts of reality, thereby creating new views and perspectives. The absence of Truth in systemic thinking is both liberating and frightening. Liberating because one is allowed to throw off the yoke of expertise; frightening because the options available are limitless. To acquire a systemic way of thinking means to deconstruct the customary way of thinking— the idea that things can be defined by themselves.