ABSTRACT

Competency is the collective application of knowledge, skills, and behavior for enhancing organizational achievements and helping the organization realize specific goals and objectives. Management competency encompasses emotional intelligence, systems thinking, and skills in negotiation and influence. Competency matures over a period of time through experience and knowledge irrespective of training. Competencies can be evolved with individual and organizational contributions and endeavors. Competence development involves an organization’s endeavor to evolve their existing competence status, including both traditional teaching-learning attributes, as well as practical on-the-job methods. A core competency is defined as an internal capability that is crucial to the prosperity of any organization. Core competencies may vary depending upon the nature of job or technology used in a particular organization. A professional or functional competency means the capability to perform certain tasks satisfactorily. Differentiating competencies include the attributes that differentiate superior performers from average performers.