ABSTRACT

This chapter focuses on Operational Excellence as an umbrella term for any number of Operational Excellence/Continuous Improvement (OpEx/CI) initiatives.It specifically focuses not only on how one can prepare professionals, for example, Industrial and Systems Engineering (ISE) undergraduate students (UGs) and young ISEs or others working in the OpEx/CI community, to participate more effectively in these programs but also on how this type of program is designed, developed, and deployed in business and industry to benefit companies in their CI journey to OpEx.More specifically, we focus on how an Integrated Lean Six Sigma (ILSS) certification can and should be designed and employed in order to ensure integrity and quality in the leadership of process improvement projects.Our intended audiences are college and graduate students, educators and academic leaders, and practitioners in the OpEx/CI community, as well as leaders of different levels and professionals who are interested in starting or improving your OpEx/CI journey within the industry, government, or other for profit/nonprofit organization.