ABSTRACT
Information and Communication Technologies (ICT) has speared a revolution in travel that is hard to grapple with. More precisely, however, it is mobile ICT (m-ICT) that is radically altering travel. Transportation network companies or mobility service providers such as Uber, Car2go, and other local companies, have emerged, and their ability to communicate directly with users has radically changed the choices travellers can make. With m-ICT, travellers are connected, and indeed interconnected, with a range of interested parties in public agencies or private services, as well as with ICT and related location-based communication service companies. m-ICT has a direct effect on cities and on neighbourhoods, in particular, which is beginning to concern urban planners. On one hand, algorithms used by location-based services often prioritize local streets with low traffic volumes because their use leads the quickest journey. On the other hand, the rise of e-commerce has changed the nature of shopping trips.
