ABSTRACT
Demographic changes have raised the issue of a prolonged working life. Research has shown that older employees are reliable, service- and customer-orientated, knowledgeable, productive, demonstrate good work ethics, and are able to learn new skills. Employers thus show wisdom and foresight when they provide competence development programmes for their older employees. Another relevant dimension is the need for the transfer of knowledge from older to younger employees. The chapter discusses learning at the workplace and suggests that HR supports 'study circles', in which participants search for, and develop knowledge themselves, and they subsequently share this knowledge between themselves.
