ABSTRACT
This chapter covers only one set of struggles for dominance, that between managers of the production and maintenance branches of the line, and between the entire Milo unit and its Office over the same issue. In every administrative group, gaps appear between granted and exercised authority. Symptoms in a sense of disorganization, these divergences are inherent in a continuing process of reorganization, authorized or not. Given the nature of personnel, and the official frameworks they create, even the cliques essential for intertwining official and informal actions occasionally get out of hand and must be curbed. Inspired by fear of unofficial reprisals, the alterations are usually concealed and therefore not incorporated into future planning, so that the organization is always out-of-date in some sense. Achievement of organizational goals intertwines with individual and group ends near and remote from those of the firm.
