ABSTRACT
The distinct possibility exists that research in public administration has not dealt with the big ticket items. That may be a result of our own limitations; but it is also clear that no one has ever been very lavish with money. Most of the research effort in public administration has been performed at the instance of a bureaucrat with a pet interest or preoccupation. The author does not believe we are a society of organizational learners, he has to confess that his motivation to prepare this chapter has been substantially affected. The indicator of organizational health is the level of satisfaction of the individual member, expressing the rewards achieved from participation. Thus, in the Barnard sense, the "efficient" organization is one which maintains a high level of satisfaction by providing more rewards than the costs it exacts. It is an organization which has the prospect of long-term health because a mutually satisfactory exchange has been negotiated, thus making membership attractive.
