ABSTRACT

Frank had read Frederick Winslow Taylor's seminal work "Shop Management" in 1903 and thought it a revelation. It introduced principles of "Scientific Management," the theory of analysing and synthesizing industrial workflow for the purpose of improving labour productivity and overall economic efficiency. "Shop Management" became the proverbial bible of the American efficiency movement, and Taylor was dubbed "the Father of Scientific Management." Frank ingratiated himself even further by convening a small group of men at the New York Athletic Club to inaugurate the Taylor Society, the purpose of which was to propagate Scientific Management in American industry. Lillian's unique perspective on work eventually created tensions between Frank and Frederick Winslow Taylor. Mark Twain and Charles Dudley Warner coined this term the "Gilded Age" in their novel The Gilded Age: A Tale of Today in 1873. The term was meant to be a social commentary on the post—Civil War years, which coincide with the decades referred to as the Progressive Age.