ABSTRACT

In the 2000 national elections, $100 million was spent on campaign polling alone. A $5 billion industry from Gallup to Zogby, public opinion polling is growing rapidly with the explosion of consumer-oriented market research, political and media polling, and controversial Internet polling. By many measures from editorial cartoons to bumper stickers we hate pollsters and their polls. We think of polling as hopelessly flawed, invasive of our privacy, and just plain annoying. At times we even argue that polling is illegal, unconstitutional, and downright un-American. Yet we crave the information polling provides. What do other Americans think about gun control? School vouchers? Airline performance?

chapter One|44 pages

Why Americans Hate Pollsters

chapter Two|36 pages

In Defense of Pollsters

chapter Three|24 pages

The Giant Polling Industry

chapter Four|28 pages

Reputable Pollsters Hate Bad Polls

chapter Five|37 pages

But There Are Plenty of Good Polls

chapter Six|24 pages

Why the Media Love (But Sometimes Hate) Polls

chapter Seven|32 pages

Today’s Politicians Live and Die by Polls

chapter Nine|29 pages

Polling in Other Countries

chapter Ten|23 pages

Testing the Pollsters

How Accurate Were the Pollsters’ Predictions in the 2000 Presidential, U.S. Senate, and Gubernatorial Races?

chapter Eleven|9 pages

Epilogue

Public Opinion Polling Can and Should Be Defended