ABSTRACT

One of the more interesting aspects of the early development of public administration in the United States was the extent to which sociological factors apparently affected the prescriptions and principles of which its literature was composed. The aspects of the problem of formal bureaucratic organization have been and are being given extensive attention by scholars in the general areas of administration, organization theory, and management. The criticism of the way administrative bureaucracies are operating on clients in general fits the pattern of objections outlined in the client-as-child model, indicating that the Gouldner-Thompson analysis is still accurate. The traditional bureaucratic administrative structure possesses two central characteristics which are most relevant to the analysis. The agency employs an administrative structure which fosters diversity and dissent, and which creates anxieties among its personnel, it functions rather well administratively. One way of conceptualizing organizational ideologies is in terms of an Apollonian-Dionysian continuum.